Unable to Download ZIP File From Outlook
Hi, I am facing an unexpected error in my Outlook 2016 while I downloading the ZIP attachments. Actually when I tried to download the .zip file from one of the emails, then I got an error message saying “one or more files cannot be downloaded”, hence I am unable to download ZIP file from Outlook. So if anyone knows any appropriate solution to fix it then please suggest to me.
Basically, the ZIP file is the most popular compression format used in the Windows environment for emailing, downloading, and storing large files. It is also known as archive files that contain one or more compressed files.
Because it contains more than one or more that one file and it compress the large files in one single file most Outlook users use it for file sharing option as attachments. But due to compatibility issues some users unable to download ZIP files from Outlook. So If you are one of them and seeking the fix, then here we are going to discuss some best techniques to fix the same.
But before starting the blog let see what are the reasons that are responsible for this issue and then we try to fix it one by one.
Why Users Unable to Download ZIP Files from Outlook?
Here in this section, we are going to discuss major reasons why users not able to download .zip files from Outlook.
- Due to synchronization issues in Outlook, users will encounter this type of attachments
- Sometimes it’ occurs due to the file compatibility issue in Outlook.
- If an Outlook Temporary Folder is full then you will not able to down any attachments.
Manual Techniques to Fix Unable to Download ZIP File from Outlook
As we said above, we explain free techniques to fix the issue of ZIP file attachments in Outlook. Here in this section, we are going to provide detailed techniques to fix it. So in order to get rid of the error follow the below steps:
#Solution 1 Update Outlook
When you get this type of attachment issue in your Outlook then the first thing that you can do is check for the new update of Outlook. Because if you are using the older version of Outlook then you will probably face this type of issue. Once you updated Outlook then you will able to fix all the errors.
#Solution 2 Empty Your Outlook Temporary Folder
When you are unable to view, add download attachments in Microsoft Outlook, then manually deleting the temporary files may help. Basically, Outlook creates these files whenever you view an attachment. Generally, Outlook normally deletes the temporary files once you close the attachment or send the message. But due to the unexpected shutdown of Outlook can be the reasons for attachments stuck in the temporary folder.
Follow the guidelines to clear the Outlook Temporary Folder
- Press the Windows + E button to launch File Explorer
- Click an empty part of the address bar at the top of the file browser
- Type or paste the following into the address bar
- C:\Users\%username%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\
- Double-click a folder to display any temporary files
- Now right-click on the files that you want to delete, and then select Delete >> Yes to confirm your choice
#Solution 3 Reset Your Email Account
If you are still unable to download ZIP file from Outlook, then you can try the reset option of Outlook. To reset your Outlook account first you need to fast delete your account from Outlook and later add the same account once again.
Here are the steps to reset your email Outlook account
- Close your Outlook program
- Now, open Control Panel (Start > Control Panel)
- In Control Panel choose category view, and then click on the User Accounts, then Mail.
- After that, click on the Show Profiles button
- Choose Outlook profile, and then click on the Remove button and then click OK.
- Once the account is deleted from Outlook. Relaunch Microsoft Outlook to enter a set up the account again.
Best Alternative to Download ZIP File from Outlook
If you still encountering unable to download ZIP file from Outlook, then you can try trusted third-party applications that can easily extract attachments from Outlook emails. SysTools Outlook Attachment Extractor is one such a tool that is capable to download all attachment from selected Outlook emails or configured Outlook account as well as from Outlook OST, PST, MSG, BAK files This software can extract attachments from any version of Outlook without any modification or data loss.
Conclusion
All the above describe tricks in this write-up are the free troubleshooting techniques to fix unable to download ZIP file from Outlook. But if you want an effective alternative solution then go for the automated solution which is discussed above in this article.
