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All Solutions to Fix Sorry Something Went Wrong Error in Office 365

  author
Chirag Arora   
Published: Jun 4, 2018 • Cloud , Office 365 • 3 Min Read

While working with Microsoft Office 365, have you ever encountered an error statement – Sorry something went wrong? Yes! Then, here we are to troubleshoot your problem. In this blog, you are going to find all possible measures through which you can resolve this error. So, let’s begin!

This error generally occurs when Microsoft clients try to the Open Office application.

Workarounds to Fix Sorry Something Went Wrong Error

1. Restart your PC – Wait for few minutes, restart your system and then, try to open the application.

2. Repair MS Office – Take help of following steps to repair Microsoft Office application on your PC:

a) Open Control Panel desktop application on your PC.

b) Click on Uninstall a program option, located under Programs section.

c) Right-click on the Office application, which is causing the error while opening and click on Change.

d) Click on the Online Repair option on the current screen and click Repair. Also, you can use Quick Repair to finish up the entire procedure faster and replace the corrupted files.

e) End up the rest of the procedure by following instructions, getting published on your screen.

3. Re-installation of Office Suite – This step to fix Sorry something went wrong error requires removal of Office suite and then, again its re-installation. For this, you can take help of following guidelines:

a) Launch Internet Explorer or MS Edge web browser on your PC.

b) Open the official website of Microsoft and download ‘o15-ctrremove.diagcab’ file.

c) When the file gets downloaded, open it. This opens an Uninstall Microsoft Office window.

d) Click on Next on the same wizard and carry on with the screen displaying on your PC.

e) The endpoint will come where Uninstallation successful message will appear. Restart your PC at this stage and then reinstall the removed Office application.

4. Clear All the Browser Cookies and Cache – Open all web browsers on your PC one by one and clear all the stored cookies from them. After this, try to work with your Office 365 application.

5. Reset the Settings of Office 365 – If you have recently made any changes in settings of O365 or Outlook then, reset them to the earlier one. This will troubleshoot the problem if it caused due to the new changes made in the account

6. This last step to fix the error says that if any antivirus is installed on your PC then, disable it for the meanwhile. When your error gets resolved, you can again enable it and continue your work with a respective email client.

Observational Verdict

There is no particular cause due to which Sorry something went wrong error in Office 365 or Outlook occurs. Therefore, end users can implement the steps provided in this blog one-by-one. We give you the assurance that any one of the six measures will definitely fix your problem. Moreover, if you are well-known with basics of Outlook or Office 365 then, you can implement them on your own. This will not require support for any second person to resolve the error.

By Chirag Arora

Chirag Arora is a digital marketing consultant and a meticulous content proofreader. With a focus on enhancing online presence and content quality, Chirag brings a unique blend of digital expertise and editorial precision. His dual role ensures that your digital content not only reaches its intended audience but also does so with clarity and accuracy, making him a trusted partner in elevating your online presence.