Troubleshoot Microsoft Outlook Error 0x800ccc1a in Simple Steps
“Using @talktalk.net email, I am unable to send urgent messages in MS Outlook 2013. I have received Microsoft Outlook error 0x800ccc1a in Outlook 2013 with few statements. Also now, I am unable to receive any message. God knows what is going on. Can anyone help or put his / her suggestions in front of me so that I am able to fix this problem? Any foolproof solution will be highly appreciated!”
Microsoft Outlook might flash an error 0x800ccc1a your server does not support the encryption type you have specified either while sending or receiving emails. This interrupts the work of employees and restricts them from performing their further tasks. The following informative blog is going to help such Microsoft users by rendering all possible solutions to fix this particular error.
Reason for Outlook Error 0x800ccc1a 2016, 2013, 2010 Versions
When there exists some barrier in SSL encryption, these type of error statements occur. The basic reason behind rising of this error is mentioning of the wrong port number in SMTP or POP3 field. Now this problem persists when send or receive activity takes place because the cause is directly related to SMTP and POP3 servers.
If SSL encryption is disabled then, this error does not exist. But, in case your Outlook email forcibly demands SSL encryption, the compatible port number should be 465 when SMTP is chosen. If POP is selected as the incoming mail server then, port number 995 should be mentioned. The MS Outlook your server does not support the encryption type you have specified issue not only occurs because of the server’s port number incompatibility but, also due to the improper Outlook installation, PST file error issues, etc. Well, it is time to go to next section and encounter all possible solutions through which this error can be fixed.
Solutions to Troubleshoot Error 0x800ccc1a in MS Outlook 2016, 2013, 2010
Approach #1: Reconfigure SSL Encryption with Port Number Settings
Since the basic cause of the error is SSL encryption incompatibility, therefore, first we will check and modify its settings. Go through below-mentioned guidelines to reconfigure the SSL encryption and modify settings in SMTP / POP3 server:
- Open Microsoft Outlook on your PC and click on File >> Account Settings to open the account settings wizard.
- Click on the Email tab and double-click on the email account in which you were facing Microsoft Outlook error 0x800ccc1a.
- Click on the More Settings button in Check Email dialog box.
- This opens an Internet Email Settings where you have to click on Advanced tab and uncheck the box of ‘server requires SSL encrypt connection’. Click on OK.
- If in your case, you cannot disable SSL encryption then, check the SMTP or POP3 port numbers. The SMTP port number should be 465 and POP port number should be 995.
Approach #2: Repair Microsoft Outlook PST Database File
Sometimes the error gets fixed by repairing .pst file of MS Outlook. The corruption in PST file is caused when users are forcibly trying to send an email via SMTP or POP servers. Well, Microsoft provides a free inbuilt software to fix corruption in PST file. The name of this software is scanpst.exe, which repairs minor level technical problems from PST file. All the minor causes get resolved from PST file, enabling users to fix Microsoft Outlook Send Recieve error 0x800ccc1a.
Approach # 3: Repair Microsoft Outlook Email Application
Unwillingly scenarios occur where Microsoft Outlook installation leads to some unknown cause that comes in front while the exchange of information. This problem sometimes makes Outlook system files corrupted, which causes error occurrence. In order to rectify the error, a simple and easy solution is to repair Microsoft Outlook. Dependent on the MS Outlook edition, the solution is different for each.
Microsoft Outlook 2016, 2013, and 2010
- Open Control Panel program on your computer and click on Program >> Programs and Features.
- Look for Microsoft Outlook 2016 / 2013 / 2010 in the listed program and click on it.
- Click on the Change button and choose the Quick Repair option.
- At last, click on Repair and follow all the instructions step-by-step as followed.
Microsoft Outlook 2007
- Open Microsoft Outlook 2007 application on your system.
- Click on Office Diagnostics in the Help menu.
- At last, click on Continue and begin with Diagnostics process.
Conclusion
All the above free manual methods to fix Microsoft Outlook error 0x800ccc1a your server does not support the encryption type you have specified are explained in this blog. Even if the error does not get resolved, it means that your PST file is heavily corrupted. So, to fix the error by removing corruption from PST file, users need to opt for some third-party application.
