Manually Configure Outlook 2013 / 2010 to Connect to Office 365 Step-by-Step

  

Chirag Arora   
Published: Aug 4, 2018 • Office 365 • 3 Min Read

Summary – The post is helps Microsoft users to configure Outlook 2010 for Office 365 without autodiscover. A set of manual steps is described in this content through which enterprises can setup Office 365 in Outlook 2013 or below versions.

Sometimes a situation occurs in which the domain hosting firm is unable to configure autodiscover records of CNAME. This restricts the domain to properly utilize auto configuration feature provided in Microsoft Outlook. Either Autodiscover records are not setup properly up to the mark or might not be working well due to some unknown reason; whatever it is now you have to manually configure Outlook 2013 to connect to Office 365.

General Information – By default, Microsoft Outlook 2016 supports AutoDiscover procedure to add Exchange Online tenants. This means that the manual procedure illustrated in this blog does not apply in this edition of Microsoft Office.

Steps to Manually Configure Outlook for Office 365 Without AutoDiscover

The below-mentioned instructions give guidance to the readers to setup your Office 365 Exchange Online account with Outlook 2010 :

1. Open Control Panel >> Mail >> Email Accounts >> New
   Note – If the ‘Mail’ option does not appear then, alter the ‘View by’ settings either to Large icons or Small icons.                                                                                                                                                                                                  
2. An Auto Account Setup screen gets opened in which you have to enable the radio button of ‘Manual setup or….’ option. Click Next to continue with manually configuring of Outlook 2013 to connect to Office 365
3. From the list of service options, select Microsoft Exchange Server… and hit on Next button to manually configure outlook 2010 for office 365.
4. Fill the fields, appearing on the current screen with following details
   • Server – outlook.office365.com
   • User Name – CULoginName

   Click on More Settings button when you are finished with entering of required information.
   Caution – At this stage, do not hit on Check Name button because this can lead to failure in Setup of Outlook 2013 in Office 365 procedure.

   

5. After clicking on the ‘More Settings’ button, a Microsoft Exchange window appears. In this window, click on Security tab to configure outlook for office 365 without autodiscover.
6. Uncheck the checkbox of Encrypt data between…… and click on the drop-down menu button of Logon network security. A list of options display in which you have to choose AnonymousAuthentication.          
7. In the same window, click on Connection tab and enable the checkbox of Connect to Microsoft Exchange…. Now click on Exchange Proxy Settings button to continue with setup Office 365 in Outlook 2013.
8. Enter outlook.office365.com in the text field of Use this URL…..
9. Check the checkbox of Only connect to…… and enter msstd:outlook.com in recently activated text field
10. Enable the ‘On fast network,……’ checkbox and choose Basic Authentication option from drop-down menu of Use this Authentication……………
11. Click on OK >> OK and you will be back to the Server Settings window. Now it is the correct time to click on Check Name button to proceed for manually configuring outlook 2010 for office 365.
12. This opens an authentication prompt window in which you have to enter credentials of Office 365 account. This tenant will be the which you desire to connect with Outlook 2013 / 2016 for Windows
13. Click on Next >> Finish to end up with the procedure to configure Outlook for Office 365 without autodiscover

Conclusion

A brief description with screenshots is provided in this blog on how to manually configure Outlook 2013/2010 to connect to Office 365. Users can opt for this approach in case they want to setup Office 365 in Microsoft Outlook 2013 / 2010 for Windows OS, in the absence of AutoDiscover feature.