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Lotus Notes Common Error Messages – 8 Common Issues & Solutions

  author
Jubith Paloth   
Published: Jun 1, 2018 • Error , Lotus Notes • 5 Min Read

Lotus Notes error messages

Not only in Lotus Notes but, error messages in any programs are always annoying for computer users around the world. They give a call for resolving the problems either with the associated email client or server. It is too bad and irritating situation for end users when they are doing some essential work and suddenly an error occurrence interrupt it. Sometimes restarting the application or PC, resolves the problem but, not every time. Through this informative post, we are listing top 8 IBM Lotus Notes error messages and solutions. Along with the error list, you are going to learn solutions to fix them without any use of third-party applications.

Error 1: Your Current Id Does Not Specify An Internet Certificate For Signing

This Lotus Notes common error message is encountered by administrators working with the Domino server. The error occurs when default settings are made to append sign on emails via public key infrastructure. The clients of IBM Notes sign each message that are mailed to another Domino recipients with the same public key. If the keys are sent on emails via Internet then, these keys do not work. It is mandatory to integrate the Lotus Notes ID with an X.509 certificate. Whenever a client signs an Internet message, it fails in determining the valid certificate for use and as an outcome of which error statement occurs.

Error Solution: In order to resolve this IBM Notes error, you need to alter the signing messages default settings.

Error 2: Database has not been Opened Yet

This error is named as the Lotus Notes 8 migration error, which is caused by the LotusScript code. When an invalid database object is detected by this code and LotusScript tries to use it, you will face this error. Following are the causes due to which this Lotus Notes common issue occurs:

  • In general cases, the error occurs when the location of server or file is wrong.
  • The current computer system is unable to connect to the targeted server.
    If a user is unauthorized to work with desired database, he / she will encounter this error.

Error Solution: Unfortunately, there does not exist any workaround to fix the error. You have to determine the error root cause and accordingly take an accurate measure.

Error 3: Error Creating Product Object

This type of Lotus Notes common error message occurs when you are creating an agent.

Error Solution: At the time of error occurrence, record the problem and directly contact to the IBM Notes support team. Apart from this, you can refer the Help document, which describes method to achieve a descriptive message in the LSX session.

Error 4: Database is Not Opened Yet

In Lotus Notes R6, this is the most common issue faced by users. The IBM Domino R6 permits database of one server to work with another database, which is located on another server. To know more about Lotus Notes common issues and solutions, read the below post:

Error Solution: Open the server document, which comprises of the targeted database in Domino R6 or R7. Go to the field ‘Trusted Server’ under Security tab and add the server name that comprises of the web services.

Error 5: The Object Store that is Used by this Notes was not Found

Whenever an individual is working with the IBM Notes, he/she may encounter this error. This error occurs when he/she is trying to work with the document of Lotus Notes, which is not present in the respective store.

Error Solution: Run the Collect task in IBM Notes database with which you want to work.

Error 6: Entry Not Found In Index

In earlier times, if you have made changes in any policy, you might receive this IBM Notes common issue.

Error Solution: Resave or edit all the listed policies directly in the names.nsf file server copy.

Error 7: Network Operation did not Complete in a Reasonable Amount of Time

As such, there is no basic reason due to which this error occurs.

Error Solution: There are 2 workarounds to fix this issue:

  1. In your IBM Notes client, open Replicator page. Now, either reproduce the line or trigger it on sending outgoing mail.
  2. Open the existing path and examine the Mail tab in IBM client. If the location of Mail File is set Local, change it to the On Server for testing purpose. Check the checkbox of send outgoing mail. If it is set directly on the Internet then, remove it and change it to the Domino server.

Error 8: Database Corrupt Cannot Allocate Space

Whenever there is a problem with Desktop.dsk file of the Lotus Notes, you are going to encounter IBM Notes error message.

Error Solution: The reliable measure to troubleshoot this error is to repair the NSF database file. This requires execution of NFixup or Compact tool. If these free tools do not work then, either refer to following guidelines or go for NSF recovery software.

  • Generate a new copy of corrupted database by ensuring that this is created at the OS level.
  • Select the cache.ndk file and rename it to bookmark.nsf

Conclusion

The blog comprises of top 8 Lotus Notes error messages / issues and solutions that restrict Domino clients from working. In general, the error occurs when some disturbance is made with default settings of the mail client. So whenever users are making any change in settings, try to avail the presence of an IBM Notes expert. He/she will prevent you from the condition of error occurrence in future and if something goes wrong then, will instruct you for the same.

By Jubith Paloth

Jubith Paloth is a versatile professional known for his roles as a Data Analyst, Digital Marketing Consultant, and Content Strategist and Curator. Jubith's multidimensional expertise makes him an indispensable asset in the digital landscape, bridging the gap between data analysis, content curation, and marketing success. His knack for curating and strategizing content ensures that brands engage and resonate with their target audiences effectively.